Privacy policy
Last updated: 8 October 2026
1. Who we are
Data controller: Cloud Anchor Financial Planning Co., Ltd. (บริษัท Cloud Anchor Financial Planning จำกัด), head office at 61/7,Chang Klan Road,Mueang Chiang Mai,Chiang Mai,50100, Thailand. Tax ID (TIN): 0105966151603. Contact: info@cloud-anchor.digital, +66-53-327-815.
This policy explains how we handle personal data under Thailand’s Personal Data Protection Act (PDPA) for visitors and prospective clients who use cloud-anchor.digital.
2. What we collect
- Inquiry form: name, email, optional phone, topic selection, and message text when you submit our contact form.
- Cookie preference: your accept/reject choice stored locally in your browser (see our Cookie policy).
- Technical data: we do not run analytics, advertising pixels, or third-party trackers on this site, so we do not collect usage profiles or cross-site identifiers.
3. Purposes and legal bases
| Purpose | Data | Legal basis (PDPA) |
|---|---|---|
| Respond to your inquiry | Form fields | Legitimate interest / contract preparation at your request |
| Remember cookie choice | localStorage entry | Consent (for non-essential storage notice) |
| Comply with law | Records if required | Legal obligation |
We do not sell personal data.
4. Where inquiry data goes
When you submit the form, your browser sends a JSON request to https://cloud-anchor.digital/api/inquiry, a handler on the same domain operated for Cloud Anchor Financial Planning. Data is used only to read and reply to your message and to schedule consultations you request. It is not shared with analytics providers because none are installed on this site.
5. Retention
Inquiry records are kept for as long as needed to complete the conversation and for a reasonable period afterward for follow-up and legal compliance (proposed: up to 24 months after last contact, unless a longer period is required by law—pending business confirmation). Cookie preference remains on your device until you clear site data.
6. Your rights
Under the PDPA you may request access, correction, deletion, restriction, or portability of your personal data, and withdraw consent where processing is consent-based. To exercise rights, email info@cloud-anchor.digital or call +66-53-327-815. You may lodge a complaint with the Office of the Personal Data Protection Committee of Thailand.
7. Security
We use HTTPS in production and limit access to inquiry data to staff who need it to respond. No method of transmission is perfectly secure; please avoid sending account passwords or full card numbers through the form.
8. International transfers
Our primary operations are in Thailand. If we use processors outside Thailand in the future, we will update this policy and ensure appropriate safeguards.
9. Changes
We may update this policy when our practices or the law change. The “last updated” date will change accordingly.